Housatonic Water Works: Information & Resources

Housatonic Water Works (HWW) Reimbursement Program

Now up to $1,500 per household

The Town of Great Barrington has established the Housatonic Water Works (HWW) Reimbursement Program to help eligible households offset costs related to ongoing water quality concerns. Funded through a state earmark awarded in 2024, the program can reimburse residents for three types of expenses:

• Purchase of bottled water

• Laundry-related expenses (such as laundromat costs)

• Purchase of filters or other filtration-related products

Eligible HWW customers may now receive up to $1,500 per household, and residents who received reimbursement previously may apply for additional funds up to the new total maximum.

How to Apply

You may submit your reimbursement request in one of two ways:

• Online Form (preferred):
  Complete the HWW Reimbursement Online Form upload your HWW bill and receipts.

• Downloadable PDF Form:
  Download the HWW Reimbursement Application (PDF) complete and return with a copy of your HWW bill and receipts to the Town Manager’s Office at Town Hall or via email to: sbtm@townofgbma.gov. 

Please be sure to include clear, itemized receipts showing dates, vendors, and eligible purchases.

Need Help or Have Questions?

The Town Manager’s Office can assist residents with questions, eligibility, and completing the form:

• Phone: (413) 528-1619 ext. 2900

• Email: sbtm@townofgbma.gov 

• In person: Town Manager's Office, Town Hall, 334 Main Street, Great Barrington, MA 01230

Staff can help you understand eligible expenses, assemble documentation, and submit your application, whether online or on paper.

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